Archbee incident

Downtime due to a migration script

Resolved after 10 minutes, affecting API and Content Management System and 1 more, on July 23, 2026.

postmortem Jul 23, 2026, 09:28 AM UTC

A scheduled migration script acquired an ACCESS EXCLUSIVE lock on the documents table in production PostgreSQL, blocking all reads and writes. The application became unresponsive as connection pool slots filled with queries waiting on the lock. Users experienced timeouts and 5xx errors across the platform for approximately 10 minutes.

Started
Jul 23, 2026, 09:28 AM UTC
Resolved
Jul 23, 2026, 09:38 AM UTC
Duration
10m
Detected by Pingoru
Jul 23, 2026, 09:28 AM UTC

Affected components

APIContent Management SystemHosted Documentation SitesSearch API

Update timeline

  1. resolved Jul 23, 2026, 09:28 AM UTC

    A scheduled migration script acquired an ACCESS EXCLUSIVE lock on the documents table in production PostgreSQL, blocking all reads and writes. The application became unresponsive as connection pool slots filled with queries waiting on the lock. Users experienced timeouts and 5xx errors across the platform for approximately 10 minutes.

  2. postmortem Jul 23, 2026, 09:28 AM UTC

    A scheduled migration script acquired an ACCESS EXCLUSIVE lock on the documents table in production PostgreSQL, blocking all reads and writes. The application became unresponsive as connection pool slots filled with queries waiting on the lock. Users experienced timeouts and 5xx errors across the platform for approximately 10 minutes.

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