ArborXR incident
Portal is unavailable. We are currently investigating
ArborXR experienced a minor incident on February 2, 2026 affecting Insights Portal and Device Management API and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 02, 2026, 12:10 AM UTC
Status: Investigating Portal is unavailable. We have been notified of networking issues occurring with our cloud provider and are working on a remediation. c Affected components Device Management Portal (Full outage) Device Management API (Full outage) Insights Portal (Full outage) Insights API (Full outage)
- monitoring Feb 02, 2026, 12:58 AM UTC
Status: Monitoring Portal is now available and we are monitoring services Affected components Insights Portal (Full outage) Insights API (Full outage) Device Management Portal (Full outage) Device Management API (Full outage)
- monitoring Feb 02, 2026, 12:59 AM UTC
Status: Monitoring Portal is now available and we are monitoring services Affected components Device Management Portal (Operational) Device Management API (Operational) Insights Portal (Operational) Insights API (Operational)
- resolved Feb 02, 2026, 01:17 AM UTC
Status: Resolved The incident is now resolved. All services have been restored. Affected components Insights API (Operational) Device Management Portal (Operational) Device Management API (Operational) Insights Portal (Operational)