ArborXR incident

Portal is unavailable. We are currently investigating

Resolved after 1 hour 7 minutes, affecting Insights Portal and Device Management API and 1 more, on February 2, 2026.

monitoring Feb 02, 2026, 12:59 AM UTC

Portal is now available and we are monitoring services

Started
Feb 02, 2026, 12:10 AM UTC
Resolved
Feb 02, 2026, 01:17 AM UTC
Duration
1h 7m
Detected by Pingoru
Feb 02, 2026, 12:10 AM UTC

Affected components

Insights PortalDevice Management APIDevice Management PortalInsights API

Update timeline

  1. investigating Feb 02, 2026, 12:10 AM UTC

    Portal is unavailable. We have been notified of networking issues occurring with our cloud provider and are working on a remediation. c

  2. monitoring Feb 02, 2026, 12:58 AM UTC

    Portal is now available and we are monitoring services

  3. monitoring Feb 02, 2026, 12:59 AM UTC

    Portal is now available and we are monitoring services

  4. resolved Feb 02, 2026, 01:17 AM UTC

    The incident is now resolved. All services have been restored.

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