Aquanow incident

GET Order Endpoint with StartsAfter parameter is failing

Resolved after 14 hours 43 minutes, affecting API, on March 1, 2024.

monitoring Mar 01, 2024, 07:32 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 01, 2024, 05:13 AM UTC
Resolved
Mar 01, 2024, 07:56 PM UTC
Duration
14h 43m
Detected by Pingoru
Mar 01, 2024, 05:13 AM UTC

Affected components

API

Update timeline

  1. investigating Mar 01, 2024, 05:13 AM UTC

    We are currently investigating this issue.

  2. identified Mar 01, 2024, 05:15 AM UTC

    The issue has been identified and a fix is being implemented. Impact: If end users try to get list of order by the get endpoint through API with startsAfter parameter (for pagination) that will fail.

  3. monitoring Mar 01, 2024, 07:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 01, 2024, 08:25 AM UTC

    We are continuing to work on other related issues for the same endpoint.

  5. identified Mar 01, 2024, 12:23 PM UTC

    The issue has been identified and a fix is being implemented.

  6. monitoring Mar 01, 2024, 07:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Mar 01, 2024, 07:56 PM UTC

    This incident has been resolved.

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