Aquanow incident

Intermittent delays with outgoing transactions

Resolved after 1 hour 37 minutes, affecting Blockchain, on April 5, 2024.

monitoring Apr 05, 2024, 03:06 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 05, 2024, 02:34 PM UTC
Resolved
Apr 05, 2024, 04:12 PM UTC
Duration
1h 37m
Detected by Pingoru
Apr 05, 2024, 02:34 PM UTC

Affected components

Blockchain

Update timeline

  1. investigating Apr 05, 2024, 02:34 PM UTC

    Providers transaction processing infrastructure is currently experiencing an issue causing a delay in finalizing the transaction status. Symptoms include outgoing transactions stuck on PENDING_SIGNATURE and QUEUED status. We are actively investigating this issue.

  2. identified Apr 05, 2024, 02:52 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 05, 2024, 03:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 05, 2024, 04:12 PM UTC

    This incident has been resolved.

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