Aquanow incident

Intermittent delays with outgoing transactions

Resolved after 54 minutes, affecting API, on July 11, 2024.

monitoring Jul 11, 2024, 06:29 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 11, 2024, 05:42 PM UTC
Resolved
Jul 11, 2024, 06:37 PM UTC
Duration
54m
Detected by Pingoru
Jul 11, 2024, 05:42 PM UTC

Affected components

API

Update timeline

  1. investigating Jul 11, 2024, 05:42 PM UTC

    Providers transaction processing infrastructure is currently experiencing an issue causing a delay in finalizing the transaction statuses. Outgoing transactions may be stuck in a processing status. We are actively investigating this issue.

  2. identified Jul 11, 2024, 06:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 11, 2024, 06:09 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jul 11, 2024, 06:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 11, 2024, 06:37 PM UTC

    This incident has been resolved.

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