Aquanow incident

Transactions and balance updates issues on Basechain blockchain

Resolved after 5 hours 27 minutes, affecting Blockchain, on August 12, 2024.

monitoring Aug 12, 2024, 06:52 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 12, 2024, 06:51 AM UTC
Resolved
Aug 12, 2024, 12:19 PM UTC
Duration
5h 27m
Detected by Pingoru
Aug 12, 2024, 06:51 AM UTC

Affected components

Blockchain

Update timeline

  1. investigating Aug 12, 2024, 06:51 AM UTC

    Our transaction processing infrastructure is currently experiencing an issue that is causing issues with finalizing transactions and updating balances on Basechain blockchain. We are actively investigating this issue.

  2. identified Aug 12, 2024, 06:51 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 12, 2024, 06:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 12, 2024, 12:19 PM UTC

    This incident has been resolved.

Your product runs on more than Aquanow

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →