Aquanow incident

Transaction processing and balance issues with Binance

Resolved after 18 hours 29 minutes, affecting Blockchain, on October 14, 2024.

monitoring Oct 14, 2024, 12:43 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 14, 2024, 08:55 AM UTC
Resolved
Oct 15, 2024, 03:25 AM UTC
Duration
18h 29m
Detected by Pingoru
Oct 14, 2024, 08:55 AM UTC

Affected components

Blockchain

Update timeline

  1. investigating Oct 14, 2024, 08:55 AM UTC

    We are currently experiencing an issue with Binance integration that is causing transaction processing and balance issues. We are actively investigating this issue.

  2. investigating Oct 14, 2024, 08:56 AM UTC

    We are continuing to investigate this issue.

  3. identified Oct 14, 2024, 09:04 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Oct 14, 2024, 12:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 15, 2024, 03:25 AM UTC

    This incident has been resolved.

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