Aptem experienced a major incident on July 2, 2024 affecting Aptem Apprentice and Aptem Assess and 1 more component, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
Aptem ApprenticeAptem AssessAptem EmployAptem EnhanceData Access
Update timeline
- investigating Jul 02, 2024, 08:35 AM UTC
Our monitoring has identified that users will be experiencing issues when trying to access the Aptem Platform. Users will be unable to load pages or access the Aptem platform. We are investigating this issue and will provide an update shortly.
- monitoring Jul 02, 2024, 08:54 AM UTC
We have implemented a fix and are currently monitoring the situation to confirm resolution. Some users may still be experiencing issues when trying to access the Aptem Platform.
- resolved Jul 02, 2024, 09:16 AM UTC
The Aptem Platform issue has been resolved. All users should now be able to access the Aptem Platform.