Aptem experienced a critical incident on July 8, 2024 affecting Aptem Enhance, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Aptem Enhance
Update timeline
- identified Jul 08, 2024, 01:19 PM UTC
We have identified an issue that is causing an issue with Aptem Enhance. We are currently investigating a resolution. Users will still be unable to access a subset of Aptem Enhance functionality.
- identified Jul 08, 2024, 01:27 PM UTC
We have implemented a fix and are currently monitoring the situation to confirm resolution. Users should be able to access the Aptem Enhance functionality without issue.
- resolved Jul 08, 2024, 01:36 PM UTC
The Aptem Enhance outage has been resolved. All users should now be able to access the functionality as normal.