Aptem experienced a critical incident on July 12, 2024 affecting Aptem Enhance, lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
Aptem Enhance
Update timeline
- investigating Jul 12, 2024, 09:10 AM UTC
Our monitoring has identified that some users may be experiencing issues when trying to access Aptem Enhance. Some users may be unable to load pages or access Aptem Enhance capabilities. We are investigating this issue and will provide an update shortly.
- identified Jul 12, 2024, 09:35 AM UTC
We have identified an issue that is causing the Aptem Enhance issue. We are currently investigating a resolution. Users will still be unable to access the Aptem Enhance.
- resolved Jul 12, 2024, 09:46 AM UTC
The Aptem Enhance issue has been resolved. All users should now be able to access Aptem Enhance.