Aptem experienced a critical incident on August 6, 2024 affecting Aptem Enhance, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Aptem Enhance
Update timeline
- investigating Aug 06, 2024, 08:09 AM UTC
Our monitoring has identified that some users may be experiencing issues when trying to access Aptem Enhance. Some users may be unable to load pages or access Aptem Enhance capabilities. We are investigating this issue and will provide an update shortly.
- identified Aug 06, 2024, 08:28 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 06, 2024, 08:31 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 06, 2024, 08:40 AM UTC
This incident has been resolved.