Aptem experienced a major incident on April 2, 2025 affecting Century Integration, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 02, 2025, 10:49 AM UTC
Aptem are aware of customer reports that new users of our Century integration are experiencing blank screens. This is not believed to impact existing users of our Century integration. Aptem are proactively investigating this issue and will provide further updates when available.
- investigating Apr 02, 2025, 10:49 AM UTC
We are continuing to investigate this issue.
- identified Apr 02, 2025, 12:51 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 02, 2025, 06:28 PM UTC
A fix has been implemented and Aptem are monitoring the results.
- identified Apr 03, 2025, 08:31 AM UTC
A fix was deployed which rectified issues for some users, however further validation this morning has identified a secondary problem affecting a subset of users. Aptem are actively investigating this issue now.
- resolved Apr 03, 2025, 11:07 AM UTC
Aptem's investigations suggest the fix deployed on 2 April has resolved the Century integration issue for all users.