Aptem incident

Aptem Platform Issue

Major Resolved View vendor source →

Aptem experienced a major incident on May 20, 2025 affecting Aptem Apprentice and Aptem Employ and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2025, 09:08 AM UTC
Resolved
May 20, 2025, 09:30 AM UTC
Duration
21m
Detected by Pingoru
May 20, 2025, 09:08 AM UTC

Affected components

Aptem ApprenticeAptem EmployAptem Enhance

Update timeline

  1. investigating May 20, 2025, 09:08 AM UTC

    Our monitoring has identified that some users may be experiencing issues when trying to access the Aptem Platform. Some users may be unable to load pages or access the Aptem platform. We are investigating this issue and will provide an update shortly.

  2. monitoring May 20, 2025, 09:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 20, 2025, 09:30 AM UTC

    This incident has been resolved.