Aptem incident

Aptem Platform Issue

Major Resolved View vendor source →

Aptem experienced a major incident on May 28, 2025 affecting Aptem Apprentice and Aptem Employ and 1 more component, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2025, 08:14 AM UTC
Resolved
May 28, 2025, 08:31 AM UTC
Duration
16m
Detected by Pingoru
May 28, 2025, 08:14 AM UTC

Affected components

Aptem ApprenticeAptem EmployAptem EnhanceData Access

Update timeline

  1. investigating May 28, 2025, 08:14 AM UTC

    Our monitoring has identified that some users may be experiencing issues when trying to access the Aptem Platform. Some users may be unable to load pages or access the Aptem platform. We are investigating this issue and will provide an update shortly.

  2. monitoring May 28, 2025, 08:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 28, 2025, 08:31 AM UTC

    This incident has been resolved.