Aptem experienced a minor incident on July 28, 2025 affecting bksb Integration, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 28, 2025, 10:27 AM UTC
Aptem are aware of an incident currently impacting BKSB Integration. This may impact Aptem customers utilising the BKSB integration to get redirected to BKSB. Aptem are continually monitoring the situation, and will provide updates where available.
- investigating Jul 28, 2025, 11:42 AM UTC
We are continuing to investigate this issue.
- identified Jul 28, 2025, 11:56 AM UTC
Integration with BKSB is working fine except for the automatic redirect to the BKSB tests. We are currently waiting for a resolution from our partner BKSB.
- identified Jul 29, 2025, 11:01 AM UTC
Our partner BKSB are continuing to work on providing a resolution.
- monitoring Jul 29, 2025, 01:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 29, 2025, 01:27 PM UTC
This incident has been resolved.