Aptem incident

Issue retrieving PLR data

Minor Resolved View vendor source →

Aptem experienced a minor incident on October 14, 2025 affecting Aptem Apprentice, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2025, 10:04 AM UTC
Resolved
Oct 14, 2025, 11:07 AM UTC
Duration
1h 2m
Detected by Pingoru
Oct 14, 2025, 10:04 AM UTC

Affected components

Aptem Apprentice

Update timeline

  1. investigating Oct 14, 2025, 10:04 AM UTC

    We are currently investigating an issue retrieving PLR data from the LRS service.

  2. resolved Oct 14, 2025, 11:07 AM UTC

    The LRS service has confirmed that they had a technical issue with security certificates that made the service unavailable, the service was restored at 11:40 BST. All functionality in Aptem is Operational