Aptem incident

Issue retrieving PLR data

Minor Resolved View vendor source →

Aptem experienced a minor incident on November 17, 2025 affecting Aptem Apprentice, lasting 21h 35m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2025, 10:30 AM UTC
Resolved
Nov 18, 2025, 08:06 AM UTC
Duration
21h 35m
Detected by Pingoru
Nov 17, 2025, 10:30 AM UTC

Affected components

Aptem Apprentice

Update timeline

  1. investigating Nov 17, 2025, 10:30 AM UTC

    We are currently investigating an issue retrieving PLR data from the LRS service.

  2. identified Nov 17, 2025, 11:43 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 18, 2025, 08:06 AM UTC

    The incident is resolved, PLR data should be available via the LRS service as normal