Aptem incident

Degraded performance

Minor Resolved View vendor source →

Aptem experienced a minor incident on November 18, 2025 affecting Aptem Apprentice, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 03:41 PM UTC
Resolved
Nov 18, 2025, 04:53 PM UTC
Duration
1h 11m
Detected by Pingoru
Nov 18, 2025, 03:41 PM UTC

Affected components

Aptem Apprentice

Update timeline

  1. investigating Nov 18, 2025, 03:41 PM UTC

    We are currently investigating a degradation in the performance of the Aptem application for some customers.

  2. identified Nov 18, 2025, 03:59 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Nov 18, 2025, 04:15 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Nov 18, 2025, 04:30 PM UTC

    Performance is improving and we are continuing to monitor the situation.

  5. resolved Nov 18, 2025, 04:53 PM UTC

    This incident has been resolved.