Aptem incident

Some customers have experienced partial performance degradation.

Minor Resolved View vendor source →

Aptem experienced a minor incident on January 6, 2026 affecting Aptem Apprentice, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2026, 02:56 PM UTC
Resolved
Jan 06, 2026, 05:12 PM UTC
Duration
2h 15m
Detected by Pingoru
Jan 06, 2026, 02:56 PM UTC

Affected components

Aptem Apprentice

Update timeline

  1. investigating Jan 06, 2026, 02:56 PM UTC

    Some customers are currently experiencing degraded performance. We are investigating this issue and will provide an update shortly.

  2. investigating Jan 06, 2026, 03:31 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 06, 2026, 04:47 PM UTC

    The performance degradation has gone. We will continue to monitor the situation.

  4. resolved Jan 06, 2026, 05:12 PM UTC

    The performance degradation issue has been resolved.