Appspace experienced a minor incident on February 1, 2024 affecting Private Cloud Environments and Public Cloud Environment, lasting 20h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Private Cloud EnvironmentsPublic Cloud Environment
Update timeline
- investigating Feb 01, 2024, 02:59 PM UTC
We are investigating an issue where some customers and users are seeing delays in content updates publishing to content devices.
- identified Feb 01, 2024, 05:21 PM UTC
The issue has been identified and we're working to fix the issue.
- resolved Feb 02, 2024, 11:52 AM UTC
An update has been applied to all Public and Private Cloud customer which resolves this issue.