Appsflyer Outage History

We are investigating an issue that may impact the availability of appsflyer.com domain, potentially related to one of our vendors. We are assessing the impact and will share an update as more information becomes available.

Our team continues to investigate the issue affecting the availability of our main domain. Customers may experience issues accessing dashboards and sending S2S in-app events. Some customers are also reporting intermittent accessibility issues with certain APIs. We will provide further updates as more information becomes available.

Raw data export from the dashboard and the Pull API is currently unavailable. We will share further updates as more information becomes available.

We are investigating an issue impacting the availability of our dashboards. We will provide an update as more information becomes available.

We are experiencing an impact due to an Amazon CloudFront incident and are working to mitigate it. There is no impact on attribution or data processing flows. We will share updates as more information becomes available.

Since approximately 09:00 UTC on Jan 25, 2026, we have observed a decrease in conversions (installs and re-engagements) attributed to TikTok, due to an increased number of errors from the TikTok Attribution API. We are closely monitoring the situation and will provide updates as soon as more information becomes available.

Since approximately 11:55 UTC, we've observed a decrease in conversions (installs and reengagements) attributed to Meta, due to an increased number of errors from Meta Ads’ Attribution API. Our team is actively working with Meta, and we are waiting for a fix on Meta’s side. We are closely monitoring the situation and will provide updates as soon as more information becomes available.

We are investigating an issue with processing clicks and impressions starting from ±10:00 AM UTC. You may experience an impact on attribution to click-based networks (non-SRN). We will share updates about our investigation progress. Thank you for your patience.

Since approximately 12:10 UTC, we've observed a significant decrease in conversions (installs and re-engagements) attributed to Meta, due to an increased number of errors from Meta Ads’ Attribution API. Our team is actively working with Meta, to identify the root cause and resolve this issue. We are closely monitoring the situation and will provide updates as soon as more information becomes available.

We have identified an issue that caused a delay of Push API data and are working to resolve it.

We have identified an issue that impacts the Integrated Partners Settings page and are working to resolve it. We apologize for the inconvenience. We'll be back with an update as soon as we have more information.

We are aware that cost, impressions, and clicks data from TikTok is missing in our dashboards and reports for today. Our team is working closely with TikTok to resolve this, and we will share an update as soon as we have more information. Thank you for your patience

We are currently investigating an issue affecting the attribution of new app installs to Meta. Since approximately 13:00 UTC, we've observed a ~30% decrease in recorded new installs attributed to Meta. Our team is actively working with Meta to identify the root cause and is closely monitoring the situation. We will provide updates as soon as more information becomes available.

We identified that a few modules are impacted by the Google Cloud Services issue. You might experience issues with downloading raw reports and pulling raw reports via the pull API. The Creative dashboard might present partial data. We are monitoring the impact and will share an update soon.

We are continuing to monitor the issue and are working to ensure that raw data will be fully available once the incident is resolved. Customers using Google Cloud Services to access Data Locker reports may be affected by this issue. We appreciate your patience and will provide more information as soon as it becomes available.

We have identified that our "Raw Data Export" page is not available and are working on fixing it. There is no impact on other components, and data is being processed normally. We will share updates as we progress.

As of 19:35 UTC, new installs are attributed only to Self-Reporting Networks (SRNs) and organic sources due to an issue preventing attribution to clicks and impressions. We will provide further updates as soon as possible.

As of approximately 20:10 UTC, installs are being attributed to clicks. We are still analyzing the status of attribution to impressions. We will continue to provide updates. Thank you for your patience.

Between 12:15 UTC and 12:30 UTC, new installs were attributed only to Self-Reporting Networks (SRNs) and organic sources due to an issue preventing attribution to clicks and impressions. As of 12:30 UTC, attribution to clicks has returned to normal. However, attribution to impressions is still not functioning. We will provide further updates as soon as possible.

We're aware of issues presenting cost data in some of our dashboards and reports. We are working on resolving this and we'll update once we have more information to share. Thank you for your patience.

We are investigating the issue causing delayed or missing cost data. We will provide updates as soon as more information is available.

We've identified a delay in sending Postbacks of in-apps, sessions, and installs, as well as Push API for in-apps and installs, There is no data loss and our teams are working to resolve this issue. We'll share an update on our progress as soon as possible.

After further investigation, the Push API service wasn’t impacted at all. In addition, Installs Postbacks are back to normal and the delay is over. We'll keep updating with any progress of closing the gap for in-apps and sessions postbacks. Thank you for your patience.

You may experience issues with login and/or with accessing our dashboards. We're investigating the issue and will update you when we have more details. We apologize for the inconvenience.

We resolved the issue which impacted the access to our dashboards. We continue to investigate the issue related to data processing. You may experience a delay in in-app events and installs data availability.

We've identified a delay in processing incoming traffic of in-apps, sessions, and installs. Our teams are investigating this issue. We'll share an update on our progress as soon as possible.

Our teams identified a delay in data availability in our organic in-app and Protect360's post-attribution raw data reports. We are working on resolving the issue and will update about our progress.

You may experience issues with login and/or with accessing our dashboards. We're investigating the issue and will update you when we have more details. We apologize for the inconvenience.

We're still working to resolve this issue and will share more information once it's available. Thank you for your patience.

We have identified the issue's root cause and our teams are working on resolving it. The sessions and in-app traffic are still paused. You may notice that new data is not available in reports and dashboards, and related push API and postbacks are delayed. Redirecting to app stores is unaffected. We will continue and share updates about our progress.