Appsflyer Outage History
Appsflyer is up right nowPingoru has recorded 51 incidents for Appsflyer: 6 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 1 | 2 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 1 | 1 of 744 (0%) |
| November 2026 | 0 | 0 of 110 (0%) |
Incidents, newest first
Minor October 16, 2026 Protect360 Dashboard avilability 1h 3m Protect360
Started Oct 16, 2026, 05:50 AM UTC· resolved Oct 16, 2026, 06:54 AM UTC
- identified Oct 16, 2026, 05:50 AM UTC
We are investigating an issue impacting the availability of Protect360 dashboard. We will provide an update as more information becomes available.
- resolved Oct 16, 2026, 06:54 AM UTC
Protect360 dashboard availability has been restored. Our teams continue to monitor performance. If you encounter any further issues, please contact Technical Support.
Major July 27, 2026 Dashboards availability 1h 44m Overview dashboards
Started Jul 27, 2026, 03:08 PM UTC· resolved Jul 27, 2026, 04:53 PM UTC
- investigating Jul 27, 2026, 03:08 PM UTC
You may experience issues with login and/or with accessing our dashboards. We're investigating the issue and will update you when we have more details. We apologize for the inconvenience.
- identified Jul 27, 2026, 03:24 PM UTC
We have identified the issue's cause, and dashboards are now available. We are currently analyzing the impact of this issue, and the incident remains open. Thank you for your patience.
- resolved Jul 27, 2026, 04:53 PM UTC
Some of our services were impacted by a DNS issue between 14:35 and 15:35 UTC. During this time: clicks and impressions processing was delayed, which resulted in a temporary increase in organic attribution; the Onelink API was partially available; and some processed events are missing geo data. The issue has been fully resolved. Please contact our support team with any questions.
Minor March 10, 2026 appsflyer.com domain availability 2d 8h Pull API raw data reports, Overview dashboards
Started Mar 10, 2026, 04:09 AM UTC· resolved Mar 12, 2026, 12:34 PM UTC
- identified Mar 10, 2026, 04:09 AM UTC
We are investigating an issue that may impact the availability of appsflyer.com domain, potentially related to one of our vendors. We are assessing the impact and will share an update as more information becomes available.
- identified Mar 10, 2026, 05:59 AM UTC
Our team continues to investigate the issue affecting the availability of our main domain. Customers may experience issues accessing dashboards and sending S2S in-app events. Some customers are also reporting intermittent accessibility issues with certain APIs. We will provide further updates as more information becomes available.
- identified Mar 10, 2026, 08:17 AM UTC
Raw data export from the dashboard and the Pull API is currently unavailable. We will share further updates as more information becomes available.
- monitoring Mar 10, 2026, 10:19 AM UTC
Our teams are actively resolving this incident. During this time, customers may experience issues with campaign traffic, postbacks, click redirection, API calls, and dashboard access. We will provide further updates as more information becomes available or once the issue is fully resolved.
- monitoring Mar 10, 2026, 01:56 PM UTC
The issue affecting the availability of our domain has been resolved. Customers may still experience sporadic issues while the domain mapping change propagates. We continue to monitor the relevant services. Please note that raw data export from the dashboard and the Pull API are still unavailable. Thank you for your patience.
- monitoring Mar 10, 2026, 08:44 PM UTC
Raw data export from the dashboard and the Pull API is now available. Before exporting data, please follow the critical actions outlined in the email sent earlier today. We are aware that some customers may still experience sporadic issues while the domain mapping change propagates. Thank you again for your patience.
- resolved Mar 12, 2026, 12:34 PM UTC
We are seeing significantly fewer reports related to domain mapping and expect the DNS propagation process to complete in the coming hours. We are marking this incident as resolved. If you have any questions or need assistance, our team is available to help.
Major February 10, 2026 Dashboard Availability 1h 37m Overview dashboards
Started Feb 10, 2026, 09:08 PM UTC· resolved Feb 10, 2026, 10:46 PM UTC
- identified Feb 10, 2026, 09:08 PM UTC
We are investigating an issue impacting the availability of our dashboards. We will provide an update as more information becomes available.
- identified Feb 10, 2026, 09:40 PM UTC
We are experiencing an impact due to an Amazon CloudFront incident and are working to mitigate it. There is no impact on attribution or data processing flows. We will share updates as more information becomes available.
- monitoring Feb 10, 2026, 10:13 PM UTC
Dashboard availability has significantly improved. We continue to monitor the recovery and will share additional updates as information becomes available.
- resolved Feb 10, 2026, 10:46 PM UTC
Dashboard availability has been fully restored. Our teams continue to monitor performance. If you encounter any further issues, please contact Technical Support.
Notice January 25, 2026 AppsFlyer - TikTok Attribution Impact Due to TikTok Attribution API Errors 1d 11h
Started Jan 25, 2026, 09:35 AM UTC· resolved Jan 26, 2026, 09:03 PM UTC
- identified Jan 25, 2026, 09:35 AM UTC
Since approximately 09:00 UTC on Jan 25, 2026, we have observed a decrease in conversions (installs and re-engagements) attributed to TikTok, due to an increased number of errors from the TikTok Attribution API. We are closely monitoring the situation and will provide updates as soon as more information becomes available.
- resolved Jan 26, 2026, 09:03 PM UTC
This incident has been resolved.
Minor December 16, 2025 AppsFlyer - Meta attribution impact due to errors from Meta ads’ attribution API 14h 17m Attribution
Started Dec 16, 2025, 03:39 PM UTC· resolved Dec 17, 2025, 05:57 AM UTC
- identified Dec 16, 2025, 03:39 PM UTC
Since approximately 11:55 UTC, we've observed a decrease in conversions (installs and reengagements) attributed to Meta, due to an increased number of errors from Meta Ads’ Attribution API. Our team is actively working with Meta, and we are waiting for a fix on Meta’s side. We are closely monitoring the situation and will provide updates as soon as more information becomes available.
- resolved Dec 17, 2025, 05:57 AM UTC
Meta API availability has returned to normal, and we continue to monitor conversion rates closely. We will update this page if any further anomalies occur. Thank you for your patience.
Minor October 26, 2025 An issue with processing clicks and impressions 3h 47m Attribution
Started Oct 26, 2025, 11:14 AM UTC· resolved Oct 26, 2025, 03:02 PM UTC
- identified Oct 26, 2025, 11:14 AM UTC
We are investigating an issue with processing clicks and impressions starting from ±10:00 AM UTC. You may experience an impact on attribution to click-based networks (non-SRN). We will share updates about our investigation progress. Thank you for your patience.
- monitoring Oct 26, 2025, 11:30 AM UTC
The issue with processing clicks and impressions was resolved at ±11:15 AM UTC. We process new clicks and impressions normally. Our teams are working on analyzing the impact on attribution during the issue time, and we will update you about our progress.
- resolved Oct 26, 2025, 03:02 PM UTC
Our teams reprocessed engagements from approximately 10:25 AM UTC to 11:15 AM UTC, and those engagements are now available for new conversions. Thank you for your patience, and please contact us for any related questions.
Minor September 20, 2025 Meta attribution impact due to errors from Meta ads’ attribution API 4h 21m Attribution
Started Sep 20, 2025, 07:12 AM UTC· resolved Sep 20, 2025, 11:33 AM UTC
- identified Sep 20, 2025, 07:12 AM UTC
Since approximately 12:10 UTC, we've observed a significant decrease in conversions (installs and re-engagements) attributed to Meta, due to an increased number of errors from Meta Ads’ Attribution API. Our team is actively working with Meta, to identify the root cause and resolve this issue. We are closely monitoring the situation and will provide updates as soon as more information becomes available.
- resolved Sep 20, 2025, 11:33 AM UTC
Meta API availability has returned to normal, and we continue to monitor conversion rates closely. We will update this page if any further anomalies occur. Thank you for your patience.
Minor August 20, 2025 Delay in Push API messages 12m Push API raw data messages
Started Aug 20, 2025, 02:14 PM UTC· resolved Aug 20, 2025, 02:27 PM UTC
- identified Aug 20, 2025, 02:14 PM UTC
We have identified an issue that caused a delay of Push API data and are working to resolve it.
- resolved Aug 20, 2025, 02:27 PM UTC
The Push API delay issue is resolved. The backlog of events not sent since 01:07 UTC is now being delivered and will clear over the next few hours. We’re monitoring until completion.
Minor August 5, 2025 Unavailable Integrated Partners Settings page for some of the partners 21m Dashboard configurations and settings
Started Aug 05, 2025, 10:33 AM UTC· resolved Aug 05, 2025, 10:55 AM UTC
- identified Aug 05, 2025, 10:33 AM UTC
We have identified an issue that impacts the Integrated Partners Settings page and are working to resolve it. We apologize for the inconvenience. We'll be back with an update as soon as we have more information.
- resolved Aug 05, 2025, 10:55 AM UTC
We can confirm that the issue is now resolved.
Minor August 1, 2025 Issue with TikTok cost, impressions, and clicks data 18h 14m Pull API aggregated reports, Overview dashboards, Cost & Ad revenue integrations with partners
Started Aug 01, 2025, 07:05 PM UTC· resolved Aug 02, 2025, 01:20 PM UTC
- identified Aug 01, 2025, 07:05 PM UTC
We are aware that cost, impressions, and clicks data from TikTok is missing in our dashboards and reports for today. Our team is working closely with TikTok to resolve this, and we will share an update as soon as we have more information. Thank you for your patience
- resolved Aug 02, 2025, 01:20 PM UTC
The issue has been resolved and the cost, clicks and impressions data is now available in all the reports and dashboards
Minor July 23, 2025 Google SKAN data availability for July 21 22h 35m SKAdNetwork
Started Jul 23, 2025, 07:55 AM UTC· resolved Jul 24, 2025, 06:31 AM UTC
- monitoring Jul 23, 2025, 07:55 AM UTC
We are currently unable to retrieve Google SKAN data for July 21, 2025. We are actively working with the Google team and expect the data to become available by tomorrow, July 24. As a result, SKAN data for July 21 is currently missing from: The SKAN dashboard, SKAN Pull APIs, SKAN Data Locker reports, SSoT Dashboard, and Push API. We will provide an update as soon as the data is available.
- resolved Jul 24, 2025, 06:31 AM UTC
The issue has been fully resolved, and Google SKAN data for July 21 is now available across all products. If you continue to experience any issues, please contact our support team.
Minor July 2, 2025 Reduced attribution of new app Installs to Meta 1h 56m Attribution
Started Jul 02, 2025, 03:04 PM UTC· resolved Jul 02, 2025, 05:01 PM UTC
- identified Jul 02, 2025, 03:04 PM UTC
We are currently investigating an issue affecting the attribution of new app installs to Meta. Since approximately 13:00 UTC, we've observed a ~30% decrease in recorded new installs attributed to Meta. Our team is actively working with Meta to identify the root cause and is closely monitoring the situation. We will provide updates as soon as more information becomes available.
- resolved Jul 02, 2025, 05:01 PM UTC
Meta has resolved the issue, and the attribution to Facebook is back to normal as of 16:10 UTC.
Major June 12, 2025 Issue with raw data access 2h 23m Pull API raw data reports
Started Jun 12, 2025, 07:20 PM UTC· resolved Jun 12, 2025, 09:43 PM UTC
- identified Jun 12, 2025, 07:20 PM UTC
We identified that a few modules are impacted by the Google Cloud Services issue. You might experience issues with downloading raw reports and pulling raw reports via the pull API. The Creative dashboard might present partial data. We are monitoring the impact and will share an update soon.
- identified Jun 12, 2025, 07:52 PM UTC
We are continuing to monitor the issue and are working to ensure that raw data will be fully available once the incident is resolved. Customers using Google Cloud Services to access Data Locker reports may be affected by this issue. We appreciate your patience and will provide more information as soon as it becomes available.
- monitoring Jun 12, 2025, 08:49 PM UTC
Raw data reports have been available for the past 20 minutes via both the dashboard and the Pull API. Additionally, the Creative Dashboard is now accessible. We continue to monitor the situation, as the underlying incident with Google Cloud Services has not yet been fully resolved. If any reports failed to generate during the incident, please re-pull them.
- resolved Jun 12, 2025, 09:43 PM UTC
All our products and modules are now operating normally. If you are still experiencing any related issues, please contact our Customer Support team for assistance.
Minor May 7, 2025 "Raw Data Export" page availability 20m Pull API raw data reports
Started May 07, 2025, 10:55 AM UTC· resolved May 07, 2025, 11:16 AM UTC
- identified May 07, 2025, 10:55 AM UTC
We have identified that our "Raw Data Export" page is not available and are working on fixing it. There is no impact on other components, and data is being processed normally. We will share updates as we progress.
- resolved May 07, 2025, 11:16 AM UTC
The issue with the "Raw Data Export" page availability is resolved. If you're still experiencing any related issues, please reach out to customer support.
Minor March 24, 2025 Issue with install attribution 44m Attribution
Started Mar 24, 2025, 08:14 PM UTC· resolved Mar 24, 2025, 08:59 PM UTC
- identified Mar 24, 2025, 08:14 PM UTC
As of 19:35 UTC, new installs are attributed only to Self-Reporting Networks (SRNs) and organic sources due to an issue preventing attribution to clicks and impressions. We will provide further updates as soon as possible.
- identified Mar 24, 2025, 08:32 PM UTC
As of approximately 20:10 UTC, installs are being attributed to clicks. We are still analyzing the status of attribution to impressions. We will continue to provide updates. Thank you for your patience.
- resolved Mar 24, 2025, 08:59 PM UTC
Following our analysis, starting from approximately 20:15 UTC, installs have been attributed correctly to new impressions recorded after that time. Installs will not be attributed to impressions received before 20:15 UTC. Additionally, we observed a lower rate of re-engagement attributions during the incident window (approximately 19:35–20:10 UTC). The issue has been fully resolved. If you experience any further issues, please contact our support team.
Minor March 16, 2025 Issue with Install Attribution to Impressions 1h 12m Attribution
Started Mar 16, 2025, 01:48 PM UTC· resolved Mar 16, 2025, 03:01 PM UTC
- identified Mar 16, 2025, 01:48 PM UTC
Between 12:15 UTC and 12:30 UTC, new installs were attributed only to Self-Reporting Networks (SRNs) and organic sources due to an issue preventing attribution to clicks and impressions. As of 12:30 UTC, attribution to clicks has returned to normal. However, attribution to impressions is still not functioning. We will provide further updates as soon as possible.
- resolved Mar 16, 2025, 03:01 PM UTC
As of approximately 14:05 UTC, installs are being attributed to new impressions recorded after this time. Installs will not be attributed to impressions received before 14:05 UTC. The issue has now been fully resolved. If you experience any further issues, please contact our support team.
Minor February 6, 2025 Delays in generating Raw Data Reports 1h 14m Pull API raw data reports
Started Feb 06, 2025, 02:06 PM UTC· resolved Feb 06, 2025, 03:21 PM UTC
- monitoring Feb 06, 2025, 02:06 PM UTC
We identified an issue affecting the generation of raw data reports. While the issue has been resolved, there is still a delay in generating reports from the "Raw Data Export" page. The backlog is gradually clearing, and we expect processing times to return to normal within a few hours. We will continue to provide updates. Thank you for your patience.
- resolved Feb 06, 2025, 03:21 PM UTC
The delay in generating raw data reports from the dashboard has been fully resolved, and operations are back to normal. Thank you again for your patience.
Minor January 27, 2025 Cost data is delayed/missing from a few reports 3h 17m Pull API aggregated reports, Data Locker, Overview dashboards, Cost & Ad revenue integrations with partners
Started Jan 27, 2025, 10:40 AM UTC· resolved Jan 27, 2025, 01:57 PM UTC
- identified Jan 27, 2025, 10:40 AM UTC
We're aware of issues presenting cost data in some of our dashboards and reports. We are working on resolving this and we'll update once we have more information to share. Thank you for your patience.
- identified Jan 27, 2025, 11:33 AM UTC
We are investigating the issue causing delayed or missing cost data. We will provide updates as soon as more information is available.
- resolved Jan 27, 2025, 01:57 PM UTC
The issue is resolved. Data related to Cost reports and APIs is up to date.
Minor January 9, 2025 Delays with Postbacks 2h 18m Push API raw data messages, Postbacks to Partners
Started Jan 09, 2025, 07:17 PM UTC· resolved Jan 09, 2025, 09:36 PM UTC
- identified Jan 09, 2025, 07:17 PM UTC
We've identified a delay in sending Postbacks of in-apps, sessions, and installs, as well as Push API for in-apps and installs, There is no data loss and our teams are working to resolve this issue. We'll share an update on our progress as soon as possible.
- identified Jan 09, 2025, 07:59 PM UTC
After further investigation, the Push API service wasn’t impacted at all. In addition, Installs Postbacks are back to normal and the delay is over. We'll keep updating with any progress of closing the gap for in-apps and sessions postbacks. Thank you for your patience.
- monitoring Jan 09, 2025, 08:17 PM UTC
The gap for in-apps and sessions postbacks is closing. We'll update once it's back to normal.
- resolved Jan 09, 2025, 09:36 PM UTC
The in-apps and sessions postbacks are back to normal and the issue is now fully resolved. Thank you again for your patience.
Minor January 7, 2025 Dashboard access 47m Overview dashboards
Started Jan 07, 2025, 09:37 AM UTC· resolved Jan 07, 2025, 10:24 AM UTC
- identified Jan 07, 2025, 09:37 AM UTC
You may experience issues with login and/or with accessing our dashboards. We're investigating the issue and will update you when we have more details. We apologize for the inconvenience.
- resolved Jan 07, 2025, 10:24 AM UTC
Access to our dashboards is fully available, and we are actively monitoring the related services. If you experience any issues, please try logging in again. Thank you for your continued patience.
Minor January 1, 2025 Dashboard availability and traffic processing 4h 8m Pull API raw data reports, Push API raw data messages, Attribution, Overview dashboards and 1 more
Started Jan 01, 2025, 11:47 AM UTC· resolved Jan 01, 2025, 03:56 PM UTC
- investigating Jan 01, 2025, 11:47 AM UTC
You may experience issues with login and/or with accessing our dashboards. We're investigating this issue and are also investigating an issue related to incoming traffic processing and will update you when we have more details. We apologize for the inconvenience.
- identified Jan 01, 2025, 12:01 PM UTC
We resolved the issue which impacted the access to our dashboards. We continue to investigate the issue related to data processing. You may experience a delay in in-app events and installs data availability.
- monitoring Jan 01, 2025, 12:16 PM UTC
The data processing issue was identified and fixed. The processing of new installs is back to normal. We continue to process the delayed in-apps and sessions. We will update you about our progress. Thank you for your patience.
- monitoring Jan 01, 2025, 01:00 PM UTC
The processing of sessions is back to normal. We are making progress in closing the gaps in in-app processing.
- resolved Jan 01, 2025, 03:56 PM UTC
The processing of in-app events is back to normal and the issue is now fully resolved. Thank you again for your patience.
Minor December 23, 2024 Delay in processing incoming traffic 2h 16m Push API raw data messages, Attribution, Postbacks to Partners
Started Dec 23, 2024, 11:17 AM UTC· resolved Dec 23, 2024, 01:33 PM UTC
- identified Dec 23, 2024, 11:17 AM UTC
We've identified a delay in processing incoming traffic of in-apps, sessions, and installs. Our teams are investigating this issue. We'll share an update on our progress as soon as possible.
- monitoring Dec 23, 2024, 11:56 AM UTC
The issue was identified and fixed. The processing of new installs is back to normal. We started processing the delayed in-apps and sessions. We will update you about our progress. Thank you for your patience.
- monitoring Dec 23, 2024, 12:55 PM UTC
The processing of sessions is back to normal. We are making progress in closing the gaps in in-app processing.
- resolved Dec 23, 2024, 01:33 PM UTC
The processing of in-app events is back to normal and the issue is now fully resolved. Thank you again for your patience.
Minor December 11, 2024 Delay in data availability: organic in-app and post-attribution raw reports 7h 24m Pull API raw data reports
Started Dec 11, 2024, 11:18 AM UTC· resolved Dec 11, 2024, 06:43 PM UTC
- identified Dec 11, 2024, 11:18 AM UTC
Our teams identified a delay in data availability in our organic in-app and Protect360's post-attribution raw data reports. We are working on resolving the issue and will update about our progress.
- monitoring Dec 11, 2024, 02:59 PM UTC
Protect360's post-attribution raw data reports are available. We are working on backfilling the organic in-app raw data reports and will update once this process is complete.
- resolved Dec 11, 2024, 06:43 PM UTC
The issue is now resolved. The data in the Protect360 Post Attribution and Organic In-apps reports is back to normal.
Minor December 10, 2024 Some aggregated reports are missing today's data 1d 1h Pull API aggregated reports, Overview dashboards
Started Dec 10, 2024, 10:44 AM UTC· resolved Dec 11, 2024, 11:52 AM UTC
- monitoring Dec 10, 2024, 10:44 AM UTC
Some customers may be seeing incomplete data for today's installs, inapps, and sessions in the overview dashboard and pull API aggregated reports. The issue will be resolved by tomorrow (Dec 11, 2024). There is no impact on attribution or other modules and reports. Customers can use the cohort report as an alternative for analyzing today's data.
- monitoring Dec 11, 2024, 06:11 AM UTC
There is a delay in the availability of yesterday's LTV data (Dec 10) and today's LTV data in the overview dashboard and pull API aggregated reports. Our teams are working on resolving this issue. There is no impact on attribution or other modules and reports. Thank you for your patience.
- monitoring Dec 11, 2024, 07:14 AM UTC
Our team identified the issue and yesterday's and today's LTV data will be available in a few hours. Thank you again for your patience.
- monitoring Dec 11, 2024, 11:00 AM UTC
Yesterday's (Dec 10) LTV data is available in our overview dashboard and pull API aggregated reports. There are still a few gaps in today's LTV data for inapp events and impressions. We will update once today's data is up to date.
- resolved Dec 11, 2024, 11:52 AM UTC
The issue is resolved: Yesterday's and today's LTV data is available in our overview dashboard and pull API aggregated reports.