Appointlet incident

Delays in booking confirmation & reminder emails

Major Resolved

Appointlet experienced a major incident on June 4, 2026 affecting Emails, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 10:19 PM UTC
Resolved
Jun 05, 2026, 12:18 AM UTC
Duration
1h 59m
Detected by Pingoru
Jun 04, 2026, 10:19 PM UTC

Affected components

Emails

Update timeline

  1. investigating Jun 04, 2026, 10:19 PM UTC

    We are currently investigating this incident.

  2. identified Jun 04, 2026, 10:41 PM UTC

    Our upstream email provider has indicated they are having issues which is causing the delays, but all emails will go out. We'll update you when we know more.

  3. monitoring Jun 04, 2026, 11:19 PM UTC

    We're still seeing significant delays in sending, and continue to monitor the situation.

  4. monitoring Jun 04, 2026, 11:38 PM UTC

    We're starting to see delayed emails sending and are continuing to monitor.

  5. resolved Jun 05, 2026, 12:18 AM UTC

    We're now seeing emails going out with minimal to no delay, so we're marking this issue as resolved. We apologize for the inconvenience and will analyze this situation to see how we can improve for the future.