Delays in booking confirmation & reminder emails

Update timeline

1. investigating Jun 04, 2026, 10:19 PM UTC

   We are currently investigating this incident..

2. investigating Jun 04, 2026, 10:19 PM UTC

   We are currently investigating this incident.

3. identified Jun 04, 2026, 10:41 PM UTC

   Our upstream email provider has indicated they are having issues which is causing the delays, but all emails will go out. We'll update you when we know more..

4. identified Jun 04, 2026, 10:41 PM UTC

   Our upstream email provider has indicated they are having issues which is causing the delays, but all emails will go out. We'll update you when we know more.

5. monitoring Jun 04, 2026, 11:19 PM UTC

   We're still seeing significant delays in sending, and continue to monitor the situation. .

6. monitoring Jun 04, 2026, 11:19 PM UTC

   We're still seeing significant delays in sending, and continue to monitor the situation.

7. monitoring Jun 04, 2026, 11:38 PM UTC

   We're starting to see delayed emails sending and are continuing to monitor..

8. monitoring Jun 04, 2026, 11:38 PM UTC

   We're starting to see delayed emails sending and are continuing to monitor.

9. resolved Jun 05, 2026, 12:18 AM UTC

   We're now seeing emails going out with minimal to no delay, so we're marking this issue as resolved. We apologize for the inconvenience and will analyze this situation to see how we can improve for the future..

10. resolved Jun 05, 2026, 12:18 AM UTC

    We're now seeing emails going out with minimal to no delay, so we're marking this issue as resolved. We apologize for the inconvenience and will analyze this situation to see how we can improve for the future.