Appointlet incident
Elevated Office 365 Latency
Ongoing since 07:16 PM UTC, affecting Dashboard and Scheduling Pages.
We are seeing slow responses and timeouts from Microsoft's calendar service (Microsoft Graph). This affects customers who have connected an Office 365 or Outlook calendar. For these customers, scheduling pages may be slow to show available times or may not show them at all, some bookings may fail, and calendar syncing may be delayed. Google Calendar and other integrations are not affected. This is an upstream issue with Microsoft. We have added server capacity so other scheduling pages stay responsive, and we are monitoring Microsoft's service closely. We will post an update as things change. Thank you for your patience and understanding.
Affected components
Update timeline
- identified Nov 12, 2026, 07:16 PM UTC
We are seeing slow responses and timeouts from Microsoft's calendar service (Microsoft Graph). This affects customers who have connected an Office 365 or Outlook calendar. For these customers, scheduling pages may be slow to show available times or may not show them at all, some bookings may fail, and calendar syncing may be delayed. Google Calendar and other integrations are not affected. This is an upstream issue with Microsoft. We have added server capacity so other scheduling pages stay responsive, and we are monitoring Microsoft's service closely. We will post an update as things change. Thank you for your patience and understanding.
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