Applause incident

Platform Down

Resolved after 23 minutes, affecting Testing Services and uTest and 1 more, on October 4, 2025.

monitoring Oct 04, 2025, 10:56 PM UTC

Restarted authentication service and monitors are showing green

Started
Oct 04, 2025, 10:37 PM UTC
Resolved
Oct 04, 2025, 11:00 PM UTC
Duration
23m
Detected by Pingoru
Oct 04, 2025, 10:37 PM UTC

Affected components

Testing ServicesuTestChatuTest VPNsuTest ProxiesBug Export/ImportAutomationSSO/LoginCustomer APIMobile API

Update timeline

  1. investigating Oct 04, 2025, 10:37 PM UTC

    Automated systems have detected a Platform outage and investigation is underway.

  2. monitoring Oct 04, 2025, 10:56 PM UTC

    Restarted authentication service and monitors are showing green

  3. resolved Oct 04, 2025, 11:00 PM UTC

    All services are operational

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