Resolved after 3 hours 23 minutes, affecting Testing Services and uTest and 1 more, on November 17, 2025.
The primary database backed up with requests. Services have been restored and are stable.
Affected components
Testing ServicesuTestChatuTest VPNsuTest ProxiesBug Export/ImportAutomationSSO/LoginCustomer APIMobile API
Update timeline
- investigating Nov 17, 2025, 05:38 PM UTC
Automated systems have detected a Platform outage and investigation is underway.
- resolved Nov 17, 2025, 06:25 PM UTC
The primary database backed up with requests. Services have been restored and are stable.
- resolved Nov 17, 2025, 09:01 PM UTC
Services have been restored. Investigation into the root cause is still ongoing
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