Applause incident

Platform Down

Resolved after 33 minutes, affecting Testing Services and uTest and 1 more, on January 16, 2026.

resolved Jan 16, 2026, 06:34 PM UTC

Platform Down - Services have been restored. Investigation into the root cause is still ongoing

Started
Jan 16, 2026, 06:01 PM UTC
Resolved
Jan 16, 2026, 06:34 PM UTC
Duration
33m
Detected by Pingoru
Jan 16, 2026, 06:01 PM UTC

Affected components

Testing ServicesuTestChatuTest VPNsuTest ProxiesBug Export/ImportAutomationSSO/LoginCustomer APIMobile API

Update timeline

  1. investigating Jan 16, 2026, 06:01 PM UTC

    Automated systems have detected a Platform outage and investigation is underway.

  2. monitoring Jan 16, 2026, 06:22 PM UTC

    Services have been restored. Investigation into the root cause is still ongoing

  3. resolved Jan 16, 2026, 06:34 PM UTC

    Platform Down - Services have been restored. Investigation into the root cause is still ongoing

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