Appfront incident

Transactions Failing on Toast Processing

Resolved after 2 hours 32 minutes, affecting Online ordering, on July 21, 2021.

monitoring Jul 21, 2021, 08:30 PM UTC

The processing gateway has updated that they have made a fix and are monitoring the system. We are seeing successful payments going through now.

Started
Jul 21, 2021, 08:12 PM UTC
Resolved
Jul 21, 2021, 10:44 PM UTC
Duration
2h 32m
Detected by Pingoru
Jul 21, 2021, 08:12 PM UTC

Affected components

Online ordering

Update timeline

  1. investigating Jul 21, 2021, 08:12 PM UTC

    Our payments processing gateway is experiencing major outages, they are working on a fix. We will update you as soon as possible.

  2. monitoring Jul 21, 2021, 08:30 PM UTC

    The processing gateway has updated that they have made a fix and are monitoring the system. We are seeing successful payments going through now.

  3. resolved Jul 21, 2021, 10:44 PM UTC

    This incident has been resolved.

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