Appfront incident

Issues with credit card processing

Resolved after 1 day 2 hours, affecting Online ordering, on August 27, 2022.

monitoring Aug 27, 2022, 04:22 PM UTC

We are seeing successful transactions. More information will be added here once we receive details on the issue from the payment gateway

Started
Aug 27, 2022, 03:40 PM UTC
Resolved
Aug 28, 2022, 06:23 PM UTC
Duration
1d 2h
Detected by Pingoru
Aug 27, 2022, 03:40 PM UTC

Affected components

Online ordering

Update timeline

  1. investigating Aug 27, 2022, 03:40 PM UTC

    We are seeing issues with credit card processing in our payment gateway. We have notified them of the issue and are working with them on a resolution. Updates will be sent out as soon as we have more information

  2. monitoring Aug 27, 2022, 04:22 PM UTC

    We are seeing successful transactions. More information will be added here once we receive details on the issue from the payment gateway

  3. resolved Nov 25, 2022, 07:23 PM UTC

    This incident has been resolved.

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