Appfront incident

Third Party Orders not reaching Toast Devices

Resolved after 53 minutes, affecting Online ordering, on November 29, 2023.

monitoring Nov 29, 2023, 05:47 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 29, 2023, 05:45 PM UTC
Resolved
Nov 29, 2023, 06:39 PM UTC
Duration
53m
Detected by Pingoru
Nov 29, 2023, 05:45 PM UTC

Affected components

Online ordering

Update timeline

  1. identified Nov 29, 2023, 05:45 PM UTC

    Toast has updated that they're aware of an issue affecting Third Party Orders making it to devices. Toast has identified the issue and are currently working on a fix for this issue.

  2. identified Nov 29, 2023, 05:46 PM UTC

    Toast is continuing to work on a fix for this issue.

  3. monitoring Nov 29, 2023, 05:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 29, 2023, 06:39 PM UTC

    This incident has been resolved.

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