Appfront incident

DoorDash Delivery issues - RESOLVED

Resolved after 10 days 23 hours, affecting Delivery, on January 13, 2024.

monitoring Jan 13, 2024, 10:24 PM UTC

DoorDash delivery calls may have been duplicated, and a few dashers may have shown up at the stores for the same order as a result of a slight change in DoorDash behavior. We were able to find the issue and push a fix to our servers. We see deliveries are now being sent out and fulfilled with no issues and are following delivery statuses closely to make sure everything is back to normal.

Started
Jan 13, 2024, 10:24 PM UTC
Resolved
Jan 24, 2024, 09:41 PM UTC
Duration
10d 23h
Detected by Pingoru
Jan 13, 2024, 10:24 PM UTC

Affected components

Delivery

Update timeline

  1. monitoring Jan 13, 2024, 10:24 PM UTC

    DoorDash delivery calls may have been duplicated, and a few dashers may have shown up at the stores for the same order as a result of a slight change in DoorDash behavior. We were able to find the issue and push a fix to our servers. We see deliveries are now being sent out and fulfilled with no issues and are following delivery statuses closely to make sure everything is back to normal.

  2. resolved Jan 24, 2024, 09:41 PM UTC

    This incident has been resolved.

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