Appfire incident
TFS4JIRA Azure DevOps integration - Degraded performance for synchronizing items
Resolved after 2 days 18 hours, affecting TFS4JIRA Cloud Synchronizer, on June 20, 2023.
Timeouts are no longer observed. We are actively monitoring state of production
Affected components
Update timeline
- identified Jun 20, 2023, 02:36 PM UTC
Since 02:00 PM UTC+2 today, we started observing timeouts in requests to Azure DevOps Services again. This is the same problem as yesterday, see https://spartez-software.statuspage.io/incidents/1d0rngkw5xjp We have mitigated the issue by fine-tuning our synchronization queues so they are less sensitive to the timeouts, but that has a negative side effect - regular synchronizations are now triggered less frequently, once per 5 minutes. We are trying to obtain more information from Microsoft on the root cause (communication channel is established but there are no many details to share yet).
- monitoring Jun 22, 2023, 09:59 AM UTC
Timeouts are no longer observed. We are actively monitoring state of production
- resolved Jun 23, 2023, 08:56 AM UTC
This incident has been resolved.
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