Resolved after 18 hours 31 minutes, affecting TFS4JIRA Cloud Synchronizer, on September 4, 2023.
The incident has been resolved. The fix was released 13:34 CEST 05.09.2023. Please update to TFS4JIRA Self Hosted 10.1.1.
Affected components
Update timeline
- identified Sep 04, 2023, 03:24 PM UTC
- TFS4JIRA Self Hosted is experiencing issues with items synchronization for Jira Cloud. Items affected by this problem will be partially synchronized. - Problems started to take place around midnight UTC+2 on September 4th 2023. - Our team is working on the fix. We plan to release the fix no later than on 05.09.2023. - We have identified root cause to be incorrectly handling the Jira Cloud API response when issue parent field is not set. Follow https://appfire.atlassian.net/browse/TFS-3608 for updates.
- resolved Sep 05, 2023, 09:56 AM UTC
The incident has been resolved. The fix was released 13:34 CEST 05.09.2023. Please update to TFS4JIRA Self Hosted 10.1.1.
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