Appfire incident

The Connector for Salesforce and Jira cloud is currently not operational

Resolved after 16 minutes, affecting Connector for Salesforce & Jira, on October 17, 2023.

investigating Oct 17, 2023, 03:28 PM UTC

Our team have investigated and identified possible reasons. Access to the Connector for Salesforce and Jira has been restored. If the issue continue to happen, please contact our support team immediately. Thank you and we apologize for the inconvenience this might have caused.

Started
Oct 17, 2023, 03:13 PM UTC
Resolved
Oct 17, 2023, 03:29 PM UTC
Duration
16m
Detected by Pingoru
Oct 17, 2023, 03:13 PM UTC

Affected components

Connector for Salesforce & Jira

Update timeline

  1. investigating Oct 17, 2023, 03:13 PM UTC

    The Connector for Salesforce and Jira Cloud is currently not operational. We are aware of the incident and our developers are working on it with the highest priority. We apologize for the inconvenience. For the latest status, please check back again soon.

  2. investigating Oct 17, 2023, 03:13 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 17, 2023, 03:28 PM UTC

    Our team have investigated and identified possible reasons. Access to the Connector for Salesforce and Jira has been restored. If the issue continue to happen, please contact our support team immediately. Thank you and we apologize for the inconvenience this might have caused.

  4. resolved Oct 17, 2023, 03:29 PM UTC

    This incident has been resolved.

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