Appfire incident
Performance outage with the Connector for Salesforce and Jira
Resolved after 5 hours 53 minutes, affecting Connector for Salesforce & Jira, on June 27, 2024.
Salesforce has resolved the issue, and the performance of the Connector for Salesforce and Jira has been fully restored. We will continue to monitor the situation closely but do not foresee any future issues. Thank you for your cooperation and understanding during this time. If you have any further questions, please do not hesitate to contact our support team.
Affected components
Update timeline
- monitoring Jun 27, 2024, 01:15 PM UTC
The Connector for Salesforce and Jira is experiencing performance degradation. Our investigations have identified a potential cause related to a performance issue in Salesforce. More details can be found here: Salesforce Incident https://status.salesforce.com/incidents/12787. Our team will continue to investigate and monitor the Salesforce performance issue to ensure the performance of the Connector for Salesforce and Jira is restored.
- resolved Jun 27, 2024, 07:09 PM UTC
Salesforce has resolved the issue, and the performance of the Connector for Salesforce and Jira has been fully restored. We will continue to monitor the situation closely but do not foresee any future issues. Thank you for your cooperation and understanding during this time. If you have any further questions, please do not hesitate to contact our support team.
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