Appfire incident

Performance Degradation: Connector for Salesforce and Jira

Resolved after 1 day, affecting Connector for Salesforce & Jira, on July 3, 2024.

resolved Jul 04, 2024, 01:33 PM UTC

Performance degradation for the Connector for Salesforce and Jira has been normalized. We appreciate your understanding during this time. Thank you.

Started
Jul 03, 2024, 01:04 PM UTC
Resolved
Jul 04, 2024, 01:33 PM UTC
Duration
1d
Detected by Pingoru
Jul 03, 2024, 01:04 PM UTC

Affected components

Connector for Salesforce & Jira

Update timeline

  1. monitoring Jul 03, 2024, 01:04 PM UTC

    The Connector for Salesforce and Jira is currently experiencing performance degradation, possibly as a side effect of an incident in Salesforce. More details can be found here https://status.salesforce.com/incidents/12832 We will continue to monitor the Salesforce issue closely and take any necessary actions. We appreciate your understanding and cooperation during this time.

  2. monitoring Jul 03, 2024, 05:53 PM UTC

    The Salesforce issue has been marked as resolved. Our team will continue to monitor performance to ensure the Connector for Salesforce and Jira continues to work as expected. We are lowering the impact to Minor to None for now. We appreciate your understanding. For additional information, our support team is ready to answer any questions you might have. Thank you.

  3. resolved Jul 04, 2024, 01:33 PM UTC

    Performance degradation for the Connector for Salesforce and Jira has been normalized. We appreciate your understanding during this time. Thank you.

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