Resolved after 3 hours 25 minutes, affecting TFS4JIRA Cloud Synchronizer, on May 7, 2025.
Dear Users, We are pleased to inform you that TFS4JIRA for Azure DevOps is now fully operational. Key Information: - No synchronization data has been lost. - All synchronizations resumed automatically. If you have any questions or concerns, please feel free to reach out to our support team. We apologize once again for any inconvenience caused during the downtime and appreciate your patience and understanding. Thank you, and have a great day! Best regards, The TFS4JIRA Team
Affected components
Update timeline
- investigating May 07, 2025, 08:04 AM UTC
The TFS4JIRA for Azure DevOps is currently unavailable. Customers will experience issues performing key activities. Current Update: We are aware of the outage affecting the app and are actively investigating the root cause. Our engineering team is working to restore full functionality as quickly as possible. We apologize for the disruption and appreciate your patience. The next update will be provided in 2 hours or sooner.
- identified May 07, 2025, 08:55 AM UTC
The TFS4JIRA for Azure DevOps is currently unavailable. Customers will experience issues performing key activities. Current Status: We have identified the root cause of the issue. It is related to an ongoing incident with our cloud provider. We are actively working with them to resolve the problem as quickly as possible. We apologize for the disruption and appreciate your patience. The next update will be provided in 2 hours or sooner.
- monitoring May 07, 2025, 10:39 AM UTC
Dear customer, We are pleased to inform you that TFS4JIRA is now fully operational. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding. Our team is continuing to monitor the system closely. We will provide further updates as needed. If you have any questions or require assistance, please don’t hesitate to reach out to our support team—we’re here to help. Thank you for your continued trust in TFS4JIRA. Best regards, The TFS4JIRA Team
- resolved May 07, 2025, 11:30 AM UTC
Dear Users, We are pleased to inform you that TFS4JIRA for Azure DevOps is now fully operational. Key Information: - No synchronization data has been lost. - All synchronizations resumed automatically. If you have any questions or concerns, please feel free to reach out to our support team. We apologize once again for any inconvenience caused during the downtime and appreciate your patience and understanding. Thank you, and have a great day! Best regards, The TFS4JIRA Team
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