Appfire JMWE incident
Temporary interruption of Scheduled actions' execution
Resolved on November 24, 2025.
An issue in JMWE’s Scheduled Actions runner prevented some scheduled actions from triggering as intended. This incident occurred between Monday 12:00 UTC and Tuesday 19:00 UTC. Appfire team identified and resolved the root cause, restored normal functionality, and reran affected scheduled actions; however, as a result some executions may have occurred with delays or reduced frequency. We recommend that customers review their scheduled actions and manually rerun any that did not execute as intended.
Update timeline
- resolved Dec 01, 2025, 09:52 AM UTC
An issue in JMWE’s Scheduled Actions runner prevented some scheduled actions from triggering as intended. This incident occurred between Monday 12:00 UTC and Tuesday 19:00 UTC. Appfire team identified and resolved the root cause, restored normal functionality, and reran affected scheduled actions; however, as a result some executions may have occurred with delays or reduced frequency. We recommend that customers review their scheduled actions and manually rerun any that did not execute as intended.
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