AppDirect Americas incident
Impacted Marketplaces and Services because of Cloudflare
AppDirect Americas experienced a major incident on November 18, 2025 affecting Platform (Status Page) (Platform), lasting 4h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Platform (Status Page) (Platform)
Update timeline
- investigating Nov 18, 2025, 12:10 PM UTC
Our Marketplaces and Platform services are currently experiencing a major degradation or outage because of Cloudflare Global Network Outage https://www.cloudflarestatus.com/ . During this time, users will be unable to access Marketplace. Our teams...
- resolved Nov 18, 2025, 05:05 PM UTC
Good news! We can confirm that the Cloudflare outage occurring on our US cluster has now been resolved. Our Marketplaces and services are now operating at their intended state and there are no known issues affecting the performance or end user experience at the moment.