AppDirect Americas incident

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Major Resolved View vendor source →

AppDirect Americas experienced a major incident on April 22, 2026 affecting Digital Engagement Services (Search, Feed, and Insights) and AppSmart Office (Advisor Services) and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 02:02 AM UTC
Resolved
Apr 22, 2026, 02:02 AM UTC
Duration
Detected by Pingoru
Apr 22, 2026, 02:02 AM UTC

Affected components

Digital Engagement Services (Search, Feed, and Insights)AppSmart Office (Advisor Services)Identity and Access Management (Authentication and Accounts)Reseller Experience (Reseller & Advisor Experience)Microsoft (Microsoft)IAAS (Infrastructure as a Service)Google (Google)AppConnectors (Other Vendors)Storefront Builder (Storefront)Product & Fulfillment Management (Product Management)

Update timeline

  1. resolved Apr 22, 2026, 02:02 AM UTC

    Multiple Services are down on Prod US cluster, This is affecting Marketplaces and catalog