AppDirect Americas incident
AppDirect is temporarily unavailable
AppDirect Americas experienced a major incident on April 22, 2026 affecting Digital Engagement Services (Search, Feed, and Insights) and AppSmart Office (Advisor Services) and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Digital Engagement Services (Search, Feed, and Insights)AppSmart Office (Advisor Services)Identity and Access Management (Authentication and Accounts)Reseller Experience (Reseller & Advisor Experience)Microsoft (Microsoft)IAAS (Infrastructure as a Service)Google (Google)AppConnectors (Other Vendors)Storefront Builder (Storefront)Product & Fulfillment Management (Product Management)
Update timeline
- resolved Apr 22, 2026, 02:02 AM UTC
Multiple Services are down on Prod US cluster, This is affecting Marketplaces and catalog