AppCheck NG incident

Intermittent failure in GoScript testing and development interface

Resolved after 42 days 2 hours, affecting GoScript, on April 22, 2024.

monitoring May 29, 2024, 11:06 AM UTC

A solution has been developed and deployed, we are currently monitoring to confirm this has resolved the issue.

Started
Apr 22, 2024, 01:26 PM UTC
Resolved
Jun 03, 2024, 03:51 PM UTC
Duration
42d 2h
Detected by Pingoru
Apr 22, 2024, 01:26 PM UTC

Affected components

GoScript

Update timeline

  1. investigating Apr 22, 2024, 01:26 PM UTC

    We are investigating an issue which is causing an intermittent failure when attempting to start test runs of GoScripts. This only affects the GoScript testing and development interface at https://scanner.appcheck-ng.com/goscript/. GoScripts within scans are running correctly.

  2. monitoring May 16, 2024, 07:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 16, 2024, 07:56 PM UTC

    We are continuing to monitor for any further issues.

  4. identified May 22, 2024, 11:32 AM UTC

    We have seen a reoccurrence of this issue but have also identified the root cause. We will take reactive measures to restore service each time it degrades until a permanent solution is developed - availability may be intermittent during this time.

  5. monitoring May 29, 2024, 11:06 AM UTC

    A solution has been developed and deployed, we are currently monitoring to confirm this has resolved the issue.

  6. resolved Jun 03, 2024, 03:51 PM UTC

    This incident has been resolved.

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