Apify Outage History

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Apify had 48 outages in the last 2 years totaling 121h 8m of downtime — averaging 2 incidents per month.

There were 48 Apify outages since October 1, 2024 totaling 121h 8m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.apify.com

Minor June 4, 2026

Degraded performance of webhooks

Detected by Pingoru
Jun 04, 2026, 03:07 PM UTC
Resolved
Jun 04, 2026, 05:07 PM UTC
Duration
1h 59m
Affected: Webhooks
Timeline · 4 updates
  1. investigating Jun 04, 2026, 03:07 PM UTC

    We're investigating the issue.

  2. identified Jun 04, 2026, 03:29 PM UTC

    The issue has been identified, and we are resolving it.

  3. monitoring Jun 04, 2026, 03:34 PM UTC

    We have identified and resolved the root cause of the issue. No data loss occurred, as all webhooks are automatically retried. A backlog of pending webhooks remains and is currently being processed. We are monitoring the situation closely.

  4. resolved Jun 04, 2026, 05:07 PM UTC

    Webhooks are operational, and we apologize for any inconvenience this might have caused.

Read the full incident report →

Minor May 15, 2026

Degraded performance of API, Console, and Proxy

Detected by Pingoru
May 15, 2026, 11:48 AM UTC
Resolved
May 16, 2026, 05:28 AM UTC
Duration
17h 39m
Affected: DatacenterConsole (console.apify.com)ResidentialAPI (api.apify.com)SERP
Timeline · 4 updates
  1. investigating May 15, 2026, 11:48 AM UTC

    We're investigating the issue.

  2. investigating May 15, 2026, 11:51 AM UTC

    We are continuing to investigate this issue.

  3. monitoring May 15, 2026, 12:19 PM UTC

    We have identified and resolved the current problems with our in-memory cache. We're monitoring the situation.

  4. resolved May 16, 2026, 05:28 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 14, 2026

Proxy degradation

Detected by Pingoru
May 14, 2026, 07:20 AM UTC
Resolved
May 14, 2026, 07:20 AM UTC
Duration
Timeline · 1 update
  1. resolved May 14, 2026, 08:21 AM UTC

    We experienced degraded performance on our proxy due to an unexpected increase in load. This caused slower response times for some users. The issue lasted approximately 5 minutes and has been fully resolved. All systems are now operating normally. We apologize for the inconvenience.

Read the full incident report →

Minor May 6, 2026

MCP: Failing OAuth sing-in from clients using CIMD with loopback redirects

Detected by Pingoru
May 06, 2026, 08:08 PM UTC
Resolved
May 07, 2026, 08:27 AM UTC
Duration
12h 18m
Affected: MCP server (mcp.apify.com)
Timeline · 2 updates
  1. identified May 06, 2026, 08:08 PM UTC

    OAuth sign-in to mcp.apify.com from clients using CIMD with loopback redirects (currently Claude Code) is failing due to a regression. Existing connections and other clients (claude.ai, Cursor, Codex) are unaffected (the later use DCR). We are sorry for the inconvenience and working on a fix.

  2. resolved May 07, 2026, 08:27 AM UTC

    We have implemented a fix for the OAuth flow, and the connections are now working normally.

Read the full incident report →

Critical May 5, 2026

Outage of Key-value store

Detected by Pingoru
May 05, 2026, 01:50 PM UTC
Resolved
May 05, 2026, 02:34 PM UTC
Duration
44m
Affected: Console (console.apify.com)
Timeline · 3 updates
  1. investigating May 05, 2026, 01:50 PM UTC

    We're experiencing outage of key-value store. We're investigation the cause of the issue

  2. monitoring May 05, 2026, 02:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 05, 2026, 02:34 PM UTC

    We've resolved an issue where a key-value store API update caused some Actor runs to time out. If your Actor run timed out you can get it back by resurrecting it. There was no data loss. We sincerely apologize for any inconvenience this may have caused.

Read the full incident report →

Minor May 1, 2026

Degraded Console UI and API performance

Detected by Pingoru
May 01, 2026, 11:23 AM UTC
Resolved
May 01, 2026, 11:57 AM UTC
Duration
33m
Affected: Console (console.apify.com)API (api.apify.com)
Timeline · 3 updates
  1. identified May 01, 2026, 11:23 AM UTC

    We have identified an issue causing degraded performance in the Console UI and in some API requests. We have implemented a fix, and the performance should stabilize soon.

  2. monitoring May 01, 2026, 11:29 AM UTC

    Console UI and API performance should be back to standard levels. We will monitor the situation while we investigate the incident's root cause.

  3. resolved May 01, 2026, 11:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 29, 2026

Outage of API and Actors

Detected by Pingoru
Apr 29, 2026, 12:35 PM UTC
Resolved
Apr 29, 2026, 03:13 PM UTC
Duration
2h 38m
Affected: Console (console.apify.com)API (api.apify.com)Actors
Timeline · 4 updates
  1. investigating Apr 29, 2026, 12:35 PM UTC

    We're experiencing degraded performance. We're investigation the cause of the issue

  2. investigating Apr 29, 2026, 01:07 PM UTC

    We're experiencing a full outage of Actors and API. Actors might not be starting. Our engineering team is investigating the root cause of the issue.

  3. investigating Apr 29, 2026, 01:35 PM UTC

    We've identified the root cause of the issue, and our engineering team is monitoring the metrics. Console, Actors, and API should be stable now.

  4. resolved Apr 29, 2026, 03:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 8, 2026

Apify API Degraded Performance

Detected by Pingoru
Apr 08, 2026, 10:01 AM UTC
Resolved
Apr 09, 2026, 09:15 AM UTC
Duration
23h 14m
Affected: Console (console.apify.com)API (api.apify.com)Actors
Timeline · 6 updates
  1. investigating Apr 08, 2026, 10:01 AM UTC

    We are investigating slow API response times due to underlying database issues.

  2. identified Apr 08, 2026, 06:25 PM UTC

    We’ve identified the root cause and have resolved a part of the issue, but the system has not yet fully stabilized. The Actor Runs list endpoint (https://api.apify.com/v2/acts/:actorId/runs) remains the most impacted, along with related views in the Apify Console, where we are still actively working on a fix. Additional endpoints may also experience degraded performance. At this time, we cannot provide an estimate for full resolution.

  3. investigating Apr 08, 2026, 08:35 PM UTC

    Our systems are currently experiencing a major disruption. We sincerely apologize and are actively investigating the root cause. We will provide updates as more information becomes available.

  4. identified Apr 08, 2026, 09:16 PM UTC

    Service has partially recovered, and we are currently experiencing degraded performance. We are actively investigating the issue and working on a fix. We will continue to provide updates as more information becomes available.

  5. monitoring Apr 08, 2026, 10:24 PM UTC

    The Apify platform is fully recovered. The incident followed a database cluster sharding procedure that resulted in a performance impact on some operations. There was no data loss. The Actor run list API endpoint experienced performance issues between 10:00 and 20:30 UTC, followed by a partial outage of all services from 20:30 to 21:10. Now everything is back to normal, and we are monitoring the situation. We are sorry for any inconvenience caused.

  6. resolved Apr 09, 2026, 09:15 AM UTC

    All systems are operational, and we apologize for any inconvenience this might have caused. We are currently implementing new measures to make sure that this won't happen again.

Read the full incident report →

Minor March 6, 2026

Degraded Datacenter Proxy Performance

Detected by Pingoru
Mar 06, 2026, 05:27 PM UTC
Resolved
Mar 06, 2026, 07:05 PM UTC
Duration
1h 37m
Affected: Datacenter
Timeline · 2 updates
  1. identified Mar 06, 2026, 05:27 PM UTC

    We are currently experiencing degraded performance of the datacenter proxy. The root cause has been identified and we are working on a fix.

  2. resolved Mar 06, 2026, 07:05 PM UTC

    Datacenter proxy performance has been fully restored. We apologize for any inconvenience this may have caused.

Read the full incident report →

Minor January 27, 2026

Degraded residential proxy performance

Detected by Pingoru
Jan 27, 2026, 04:10 AM UTC
Resolved
Jan 27, 2026, 09:37 AM UTC
Duration
5h 27m
Affected: Residential
Timeline · 4 updates
  1. investigating Jan 27, 2026, 04:10 AM UTC

    We are currently investigating an issue affecting residential proxies. Some requests are failing or timing out. Our team is actively working to identify the root cause and restore normal operation. Further updates will be provided as we learn more.

  2. monitoring Jan 27, 2026, 05:45 AM UTC

    The issue has been identified and a fix has been implemented. We are monitoring the system for further issues.

  3. monitoring Jan 27, 2026, 09:33 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jan 27, 2026, 09:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 21, 2026

Apify Console temporarily unvailable

Detected by Pingoru
Jan 21, 2026, 03:17 PM UTC
Resolved
Jan 21, 2026, 03:19 PM UTC
Duration
2m
Affected: Console (console.apify.com)
Timeline · 2 updates
  1. identified Jan 21, 2026, 03:17 PM UTC

    Apify Console is temporarily unavailable. We have identified the issue and are rolling out the fix. There is no data loss associated with this outage and Actor runs should not be affected.

  2. resolved Jan 21, 2026, 03:19 PM UTC

    All systems are operational, and we apologize for any inconvenience this might have caused. We are currently implementing new measures to make sure that this won't happen again.

Read the full incident report →

Minor January 12, 2026

apify.com/store disrupted

Detected by Pingoru
Jan 12, 2026, 08:22 AM UTC
Resolved
Jan 12, 2026, 08:58 AM UTC
Duration
36m
Affected: Web (apify.com)
Timeline · 2 updates
  1. identified Jan 12, 2026, 08:22 AM UTC

    There has been a disruption of an Apify Stoire page at apify.com. Fix is being applied, you can use Apify Store within Apify Console meanwhile - https://console.apify.com/store.

  2. resolved Jan 12, 2026, 08:58 AM UTC

    A fix has been implemented, and Apify Store is back to normal operations.

Read the full incident report →

Notice January 9, 2026

Customer support chat unavailable

Detected by Pingoru
Jan 09, 2026, 08:26 PM UTC
Resolved
Jan 09, 2026, 09:13 PM UTC
Duration
46m
Affected: Web (apify.com)Console (console.apify.com)
Timeline · 2 updates
  1. monitoring Jan 09, 2026, 08:26 PM UTC

    Our customer support service provider, Intercom, is currently experiencing a complete system outage. As a result, the support button in the bottom-right corner of our website may be unavailable or experience degraded performance. We apologize for the inconvenience and kindly ask you to email [email protected] for the time being.

  2. resolved Jan 09, 2026, 09:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 31, 2025

Degraded perfromance of residential proxy network

Detected by Pingoru
Dec 31, 2025, 10:31 AM UTC
Resolved
Dec 31, 2025, 10:50 AM UTC
Duration
18m
Affected: Residential
Timeline · 3 updates
  1. investigating Dec 31, 2025, 10:31 AM UTC

    We are experiencing a higher error rate than usual for some domains and countries. We are investigating the issue.

  2. monitoring Dec 31, 2025, 10:41 AM UTC

    We have identified the cause, and the proxy network has recovered. We are monitoring the situation.

  3. resolved Dec 31, 2025, 10:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 11, 2025

Creating new Actors from Actor templates in UI is unavailable

Detected by Pingoru
Dec 11, 2025, 02:56 PM UTC
Resolved
Dec 11, 2025, 05:26 PM UTC
Duration
2h 29m
Affected: Console (console.apify.com)
Timeline · 3 updates
  1. investigating Dec 11, 2025, 02:56 PM UTC

    We are currently experiencing an issue affecting the creation of new Actors from Actor templates, starting from 2:30 PM UTC. Our team is actively investigating the problem. All other platform functionality — including running existing Actors and working with them — remains unaffected.

  2. identified Dec 11, 2025, 04:29 PM UTC

    We have identified that the issue is caused by an ongoing GitHub incident. For more details and real-time updates, please refer to the GitHub status page. We will keep you informed of any further developments.

  3. resolved Dec 11, 2025, 05:26 PM UTC

    The issue affecting the creation of new Actors from Actor templates has now been fully resolved. Service is operating normally again.

Read the full incident report →

Minor October 29, 2025

Unintended breaking change in Actor run API endpoint

Detected by Pingoru
Oct 29, 2025, 07:06 PM UTC
Resolved
Oct 29, 2025, 08:21 PM UTC
Duration
1h 14m
Affected: API (api.apify.com)
Timeline · 3 updates
  1. identified Oct 29, 2025, 07:06 PM UTC

    The Actor run endpoint stopped returning `stats` attribute, which is a breaking change, especially for pay-per-event Actors using Python SDK. We've identified the issue and are working on a fix.

  2. identified Oct 29, 2025, 08:06 PM UTC

    The Actor run endpoint issue has been resolved. The `stats` attribute is now returned correctly, and Actor runs should be fully operational.

  3. resolved Oct 29, 2025, 08:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 20, 2025

Degraded Actor runs performance

Detected by Pingoru
Oct 20, 2025, 10:43 PM UTC
Resolved
Oct 21, 2025, 07:30 AM UTC
Duration
8h 46m
Affected: ActorsScheduler
Timeline · 7 updates
  1. identified Oct 20, 2025, 02:42 PM UTC

    We're experiencing degraded performance in Actor runs due an upstream issue with AWS EC2. See: AWS Status Page https://health.aws.amazon.com/health/status

  2. identified Oct 20, 2025, 03:51 PM UTC

    The upstream issue with AWS EC2 is ongoing, resulting in significant degradation of Actor performance. We are closely monitoring the situation and implementing a limited set of mitigation measures where possible. Further updates will be provided as they become available.

  3. identified Oct 20, 2025, 04:16 PM UTC

    We are experiencing a significant disruption in running Actors due to an ongoing upstream issue with AWS EC2. Our team is actively monitoring the situation and will restore full service as soon as possible. The integrity of the data on the platform has not been compromised.

  4. identified Oct 20, 2025, 08:59 PM UTC

    We're seeing slow recovery across our systems from the global AWS outage. You should be able to run your Actors but schedules remain non-operational.

  5. identified Oct 20, 2025, 10:40 PM UTC

    We can confirm AWS is slowly recovering to a normal state. We have been able to recover all the Apify services fully and as the last step we turned scheduler back on. As this was a second disruption within a day we will keep monitoring the situation over night. We will identify and take steps to improve the reaction next time, however we can't ensure Apify platform staying fully operational when underlying provider (AWS) experiences complete outage.

  6. monitoring Oct 20, 2025, 10:43 PM UTC

    We can confirm AWS is slowly recovering to a normal state. We have been able to recover all the Apify services fully and as the last step we turned scheduler back on. As this was a second disruption within a day we will keep monitoring the situation over night. We will identify and take steps to improve the reaction next time, however we can't ensure Apify platform staying fully operational when underlying provider (AWS) experiences complete outage.

  7. resolved Oct 21, 2025, 07:46 AM UTC

    As of 07:30 UTC, the Apify platform is operating normally. Amazon Web Services have also marked their incident as resolved, which gives us confidence that the outage has concluded. We will continue to monitor the situation and apologize for any inconvenience this may have caused.

Read the full incident report →

Major October 20, 2025

Platform outage

Detected by Pingoru
Oct 20, 2025, 07:00 AM UTC
Resolved
Oct 20, 2025, 02:40 PM UTC
Duration
7h 40m
Affected: Web (apify.com)AWS EC2DatacenterDatasetAWS S3Console (console.apify.com)Request queueResidentialAPI (api.apify.com)AWS SQSKey-value storeSERPAWS ELBActorsAWS ElastiCacheSchedulerWebhooksDocs (docs.apify.com)MCP server (mcp.apify.com)AWS ECRAWS EKS
Timeline · 4 updates
  1. identified Oct 20, 2025, 09:45 AM UTC

    We are currently experiencing issues accessing and using our services across the entire system. The issue originates from AWS (see: AWS Status Page https://health.aws.amazon.com/health/status). We are actively investigating and will provide updates as soon as possible.

  2. identified Oct 20, 2025, 09:45 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 20, 2025, 09:54 AM UTC

    The upstream AWS issue is recovering, and we’re seeing full recovery across all our systems. Between 07:00–09:30 UTC, no Actor runs were executed. There was no data loss, but Actor runs during this window did not start as expected, or they may have timed out or failed. Actor schedules resumed operation at 10:00 UTC. Unfortunately, we were unable to update this status page earlier due to statuspage.io not working as well. In addition, Intercom, our customer support chat provider, was also experiencing an outage at the same time, which limited our ability to communicate in real-time. We’re deeply sorry for the lack of timely communication and the disruption this caused. We’re already reviewing our communication and redundancy processes to ensure we can keep you better informed during future incidents, even when multiple systems are affected. Thank you for your patience and understanding.

  4. resolved Oct 20, 2025, 02:40 PM UTC

    All systems are operational, and we apologize for any inconvenience this might have caused. We are currently implementing new measures to make sure that this won't happen again.

Read the full incident report →

Major October 14, 2025

Apify docs is not loading properly

Detected by Pingoru
Oct 14, 2025, 04:35 PM UTC
Resolved
Oct 14, 2025, 04:37 PM UTC
Duration
2m
Affected: Docs (docs.apify.com)
Timeline · 2 updates
  1. investigating Oct 14, 2025, 04:35 PM UTC

    Documentation page is not loading properly from 15:20 UTC. We are currently investigating this issue.

  2. resolved Oct 14, 2025, 04:37 PM UTC

    Incident has been resolved

Read the full incident report →

Critical September 24, 2025

Actors cannot be built

Detected by Pingoru
Sep 24, 2025, 11:16 PM UTC
Resolved
Sep 25, 2025, 01:48 AM UTC
Duration
2h 32m
Affected: Actors
Timeline · 4 updates
  1. identified Sep 24, 2025, 11:16 PM UTC

    Actors cannot be built due to the Docker Hub authentication outage. For more details, see: https://www.dockerstatus.com/pages/incident/533c6539221ae15e3f000031/68d47a2f93c09e05486d93a9 Actor runs are unaffected, and all existing builds can be run as usual.

  2. identified Sep 24, 2025, 11:16 PM UTC

    We are monitoring the situation and waiting for a fix on the Docker Hub side.

  3. monitoring Sep 25, 2025, 01:15 AM UTC

    DockerHub has deployed a fix, and we’re seeing recovery in the Actor build success rate. We continue to monitor the situation.

  4. resolved Sep 25, 2025, 01:48 AM UTC

    Actor build success rate has fully recovered. If your Actor builds failed, please rerun them. We apologize for any inconvenience caused.

Read the full incident report →

Notice September 15, 2025

Issue with apify/send-mail Actor

Detected by Pingoru
Sep 15, 2025, 12:38 PM UTC
Resolved
Sep 15, 2025, 12:38 PM UTC
Duration
Timeline · 1 update
  1. resolved Sep 15, 2025, 12:38 PM UTC

    The latest version of the apify/send-mail Actor failed to email all recipients. The issue lasted from around 13:50 to 14:05 CEST. The root cause was identified, and the service of the Actor was restored. We apologize for any inconvenience this might have caused. We take this problem seriously and will take steps to prevent such issues from occurring in the future.

Read the full incident report →

Major September 9, 2025

Problems with running newly-built Actors.

Detected by Pingoru
Sep 09, 2025, 11:17 AM UTC
Resolved
Sep 09, 2025, 03:06 PM UTC
Duration
3h 49m
Affected: Actors
Timeline · 3 updates
  1. investigating Sep 09, 2025, 11:17 AM UTC

    If you create a new build of an Actor and try to run it, the Actor run fails to start. Old builds are not affected. We are currently investigating this issue and will provide updates as we continue.

  2. identified Sep 09, 2025, 11:37 AM UTC

    We have identified the issue and implemented a fix. New Actor builds (created after 11:20 UTC) are now working correctly. We are working on fixing the affected Actor builds created between 10:50 UTC and 11:20 UTC.

  3. resolved Sep 09, 2025, 03:06 PM UTC

    All affected Actors have been rebuilt, and all builds are working correctly now. We will continue to monitor the situation in case more failed builds appear.

Read the full incident report →

Minor August 7, 2025

Increased error rate

Detected by Pingoru
Aug 07, 2025, 02:44 PM UTC
Resolved
Aug 07, 2025, 04:15 PM UTC
Duration
1h 31m
Affected: Actors
Timeline · 3 updates
  1. identified Aug 07, 2025, 02:44 PM UTC

    We are experiencing an increased error rate for Actor runs on some nodes. A small percentage is affected. We identified a potential root cause and are working towards a resolution.

  2. monitoring Aug 07, 2025, 03:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 07, 2025, 04:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 1, 2025

Country codes for datacenter proxies not working

Detected by Pingoru
Aug 01, 2025, 09:03 AM UTC
Resolved
Aug 01, 2025, 01:21 PM UTC
Duration
4h 17m
Affected: Datacenter
Timeline · 2 updates
  1. identified Aug 01, 2025, 09:03 AM UTC

    We want to inform you that country codes for datacenter proxies are currently not working as expected. For now, please use datacenter proxies without specifying country codes to ensure uninterrupted service. We're actively working on resolving this issue and will update you as soon as it's fixed. Thank you for your understanding and patience!

  2. resolved Aug 01, 2025, 01:21 PM UTC

    The issue with country codes for datacenter proxies has been resolved. Datacenter proxies with country codes are now fully operational again. We apologize for any inconvenience this may have caused, and thank you for your patience!

Read the full incident report →