Apify incident

Actors cannot be built

Critical Resolved View vendor source →

Apify experienced a critical incident on September 24, 2025 affecting Actors, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2025, 11:16 PM UTC
Resolved
Sep 25, 2025, 01:48 AM UTC
Duration
2h 32m
Detected by Pingoru
Sep 24, 2025, 11:16 PM UTC

Affected components

Actors

Update timeline

  1. identified Sep 24, 2025, 11:16 PM UTC

    Actors cannot be built due to the Docker Hub authentication outage. For more details, see: https://www.dockerstatus.com/pages/incident/533c6539221ae15e3f000031/68d47a2f93c09e05486d93a9 Actor runs are unaffected, and all existing builds can be run as usual.

  2. identified Sep 24, 2025, 11:16 PM UTC

    We are monitoring the situation and waiting for a fix on the Docker Hub side.

  3. monitoring Sep 25, 2025, 01:15 AM UTC

    DockerHub has deployed a fix, and we’re seeing recovery in the Actor build success rate. We continue to monitor the situation.

  4. resolved Sep 25, 2025, 01:48 AM UTC

    Actor build success rate has fully recovered. If your Actor builds failed, please rerun them. We apologize for any inconvenience caused.