Apify experienced a major incident on September 9, 2025 affecting Actors, lasting 3h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Actors
Update timeline
- investigating Sep 09, 2025, 11:17 AM UTC
If you create a new build of an Actor and try to run it, the Actor run fails to start. Old builds are not affected. We are currently investigating this issue and will provide updates as we continue.
- identified Sep 09, 2025, 11:37 AM UTC
We have identified the issue and implemented a fix. New Actor builds (created after 11:20 UTC) are now working correctly. We are working on fixing the affected Actor builds created between 10:50 UTC and 11:20 UTC.
- resolved Sep 09, 2025, 03:06 PM UTC
All affected Actors have been rebuilt, and all builds are working correctly now. We will continue to monitor the situation in case more failed builds appear.