ANZ Australia incident

ANZ Incident Notification - Transactive - Global - Foreign Exchange (FX) Rates

Major Resolved View vendor source →

ANZ Australia experienced a major incident on December 7, 2025 affecting Foreign Exchange, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2025, 11:53 PM UTC
Resolved
Dec 08, 2025, 12:36 AM UTC
Duration
43m
Detected by Pingoru
Dec 07, 2025, 11:53 PM UTC

Affected components

Foreign Exchange

Update timeline

  1. investigating Dec 07, 2025, 11:53 PM UTC

    ANZ Transactive - Global (FX Rates) Start Time: 08/12/2025 10:30 AEDT Resolution Time: 08/12/2025 11:35 AEDT Incident Details We are currently investigating an incident impacting ANZ Transactive - Global. Australian and New Zealand Users are unable to obtain Dynamic FX Rates for cross currency payments initiated within ANZ Transactive - Global. The incident impacts the Get Rate function of ANZ Transactive - Global and the request will time out and users will then receive an error message. The incident does not impact ANZ Transactive - Global users utilising pre-booked deals. We apologise for the inconvenience. Please refer back to Status Page for further updates. Impacted Geographies: Australia and New Zealand

  2. resolved Dec 08, 2025, 12:36 AM UTC

    This incident has been resolved.