Anthropic incident
Connection failures for organizations restricting GitHub access by IP address
Resolved after 18 hours 3 minutes, affecting claude.ai and Claude Code, on May 6, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- identified May 06, 2026, 10:32 PM UTC
We have identified an issue affecting organizations that restrict GitHub access by source IP address. A recent infrastructure change altered the IP addresses Anthropic uses for outbound connections to GitHub, which may cause Claude Code remote sessions, GitHub Enterprise plugin syncing, and Claude Security to fail. We are reverting the change to restore the previous IP ranges; no allowlist changes will be needed on your side. We will post an update once the fix is deployed.
- monitoring May 07, 2026, 03:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 07, 2026, 04:36 PM UTC
This incident has been resolved.
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