Anthropic experienced a major incident on March 25, 2026 affecting claude.ai and Claude Console (platform.claude.com) and 1 more component, lasting 9h 10m. The incident has been resolved; the full update timeline is below.
Affected components
claude.aiClaude Console (platform.claude.com)Claude API (api.anthropic.com)Claude Code
Update timeline
- investigating Mar 25, 2026, 03:04 PM UTC
We are currently investigating this issue.
- monitoring Mar 25, 2026, 03:37 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Mar 25, 2026, 04:58 PM UTC
We are currently investigating this issue.
- investigating Mar 25, 2026, 07:53 PM UTC
We got elevated errors back. Investigating.
- investigating Mar 25, 2026, 08:01 PM UTC
We are currently investigating this issue.
- monitoring Mar 25, 2026, 08:06 PM UTC
The issue has been mitigated. We are monitoring.
- resolved Mar 26, 2026, 12:14 AM UTC
This incident has been resolved.