Anthropic incident

Elevated errors on Claude.ai

Major Resolved View vendor source →
Started
Apr 06, 2026, 03:45 PM UTC
Resolved
Apr 06, 2026, 05:16 PM UTC
Duration
1h 31m
Detected by Pingoru
Apr 06, 2026, 03:45 PM UTC

Affected components

claude.aiClaude Console (platform.claude.com)Claude CodeClaude Cowork

Update timeline

  1. identified Apr 06, 2026, 03:45 PM UTC

    We have identified an issue resulting in elevated errors on Claude.ai, including desktop and mobile. Users may experience errors when attempting to login, engaging with voice mode, or completing chats with Claude. We are working to resolve this issue as soon as possible.

  2. identified Apr 06, 2026, 03:54 PM UTC

    This issue additionally affects login on other surfaces, such as Claude.code.

  3. identified Apr 06, 2026, 04:17 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Apr 06, 2026, 04:44 PM UTC

    We have applied a fix, and are seeing success rates recover across affected services. We are continuing to monitor to ensure there is no recurrence of issues.

  5. resolved Apr 06, 2026, 05:16 PM UTC

    From 15:00–16:30 UTC on April 6, we saw elevated errors on login for Claude.ai and Claude Code. This issue also affected some Claude.ai conversations and other product functionality such as voice mode. This issue is now resolved.

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