Ansarada incident

Dataroom outage

Major Resolved View vendor source →

Ansarada experienced a major incident on August 11, 2026 affecting User Administration and Dataroom Management and 1 more component, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2026, 09:56 AM UTC
Resolved
Aug 11, 2026, 10:09 AM UTC
Duration
13m
Detected by Pingoru
Aug 11, 2026, 09:56 AM UTC

Affected components

User AdministrationDataroom ManagementDocumentsQ&AReportingTenders Submission ToolTender Evaluation ToolDeal WorkflowArchives / Bulk DownloadsOther functionality

Update timeline

  1. investigating Aug 11, 2026, 09:56 AM UTC

    The Data Room is currently experiencing an outage and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

  2. identified Aug 11, 2026, 09:59 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 11, 2026, 10:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Aug 11, 2026, 10:08 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 11, 2026, 10:09 AM UTC

    This incident has been resolved.