Ansarada experienced a critical incident on October 20, 2025 affecting User Administration and Dataroom Management and 1 more component, lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Affected components
User AdministrationDataroom ManagementAnsarada IdentityDocumentsQ&AReportingTenders Submission ToolTender Evaluation ToolDeal WorkflowArchives / Bulk Downloads
Update timeline
- investigating Oct 20, 2025, 12:40 AM UTC
The Ansarada platform is currently experiencing an outage. Customers are unable to login. We are working to identify and resolve the issues. We will provide an update here in 15 minutes.
- identified Oct 20, 2025, 12:42 AM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 20, 2025, 12:59 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 20, 2025, 01:22 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 20, 2025, 01:23 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 20, 2025, 01:47 AM UTC
This incident has been resolved.