Anodot incident

Data collectors / Detection Issues

Critical Resolved View vendor source →

Anodot experienced a critical incident on April 4, 2026 affecting API and Users Interface and Alerts and 1 more component, lasting 10d 1h. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2026, 08:00 AM UTC
Resolved
Apr 14, 2026, 09:16 AM UTC
Duration
10d 1h
Detected by Pingoru
Apr 04, 2026, 08:00 AM UTC

Affected components

API and Users InterfaceAlertsData CollectionComposite MetricsAnomaliesForecasting Service

Update timeline

  1. investigating Apr 04, 2026, 08:00 AM UTC

    Snowflake Streams have encountered difficulties in retrieving data samples over the last few hours. This issue is not localized to a single region but is impacting all of our clusters across different geographical areas. Our team is actively conducting a thorough investigation to identify the root cause of this disruption and to implement a resolution as quickly as possible

  2. investigating Apr 04, 2026, 03:02 PM UTC

    [CRUCIAL UPDATE] The following Data Collectors are currently affected and are not retreiving any samples: - Snowflake - S3 - Kinesis We are continuing to investigate the issue.

  3. investigating Apr 04, 2026, 09:32 PM UTC

    All data collectors are currently not working. We are working on restoring them.

  4. investigating Apr 06, 2026, 08:18 AM UTC

    We are experiencing issues in collecting data, and detecting and dispatching anomaly type alerts

  5. investigating Apr 11, 2026, 06:21 AM UTC

    Starting 7:00 AM UTC. Expected downtime for Frankfurt Customers: ~3 hours

  6. investigating Apr 11, 2026, 10:33 AM UTC

    Maintenance in Frankfurt Cluster is completed. Alerts are functional again, Data Collectors are still offline.

  7. investigating Apr 11, 2026, 10:36 AM UTC

    Starting 11:00 AM UTC. Expected downtime for US Customers: ~3 hours

  8. investigating Apr 11, 2026, 03:43 PM UTC

    Maintenance in US Cluster is completed. Alerts are functional again, Data Collectors are still offline

  9. resolved Apr 14, 2026, 09:16 AM UTC

    This incident had been resolved